Shipping policy

US Domestic Shipping

We ship via USPS from California.

International Shipping

Each country has its own customs regulations and policies that determine the fees and duties imposed on imported goods. All customers outside of the United States are responsible for the customs fees/duties that may be charged by their country. We are not liable for any import taxes, duties or fees associated with your order. We advise that you check your country’s policies before purchasing so you are aware of any potential fees. The estimated time of arrival for your order will be provided by the shipping carrier during the checkout process. Please note that this estimate is based on the carrier's services and is subject to factors beyond our control, such as customs clearance and local delivery processes.

Customer Support:

For any questions or inquiries regarding shipping, orders, or products, please email us at ozcogoods@gmail.com.

Our customer support team will respond as soon as possible, typically within 24-48 hours.