Cancellation policy
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. Your payment details will be stored securely and you'll be charged for each of these deliveries. You can choose how often you wish to receive your subscription in 1, 2, or 3 month intervals. The subscription automatically renews each period and is shipped out unless you cancel, pause, or skip. If you want to cancel, pause, skip, or change your subscription delivery interval, you can do so at any time. Your order confirmation emails have links to your order, and you can manage your subscription from there. You can skip upcoming orders or pause your subscription as much as you want without losing your account or your discount.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order.